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Quick Cat Adjuster Page

Mileage and Drive Time

11/22/2013

 
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Every claim comes with a maximum cap on Mileage & Drive Time.  This maximum cap for mileage is 150 miles round trip. 

The maximum cap on drive time is what it takes for you to drive 150 miles.  Your drive time on 150 miles is 2.5 hours (150 miles / 60 mph) , unless you are in heavy inner city traffic or other conditions warrant it, then the max is 3 hours (this must be explained on your T&E sheet)

Additional mileage and drive time must be Pre-approved by York.  When I contact you concerning an assignment, I will let you know if any additional mileage/drive time is approved.  When the claim is set up in File Trac, the notes will also state the max mileage/drive time. 

The adjuster is NOT to discuss mileage/drive time with York.

If the Desk Adjuster requests you make an additional trips to the loss location, ask them to email the request to you.   Then copy/paste the DA’s email request into File Trac Notes.  The max mileage / drive time still applies to any additional trips.

Please input the approved mileage/drive time on your T&E.  It takes too much of our time having to change it.


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