Sentry Page Protection

Adjuster Training

New Adjusters Start Here

We have assembled all the information you need to work a claim with us through one simple guided tour.
Simply click below and you will be taken through our Orientation, FileTrac Basics and Frequently Asked Questions.



































Veterans Start Here

If you've been working claims with us awhile, you may still have some specific questions. Feel free to browse through the drop-down menu under Training Guides above or pick from a specific topic below:

General:

Diary Requirements
Payment Information
Frequently Asked Questions

Basic FileTrac:

Logging Into FileTrac
Accepting an Assignment
DA & File Manager Contact Info
Time & Expense EntrySupporting Documentation
Notes, Emails and Alerts
Entering Potential Loss Amount
Uploading Documents
Sending a Report to Review